fortinet

Premium Complete Content Protection Bundle

FortiGuard Antivirus / Antispyware Service

The FortiGuard Antivirus Service prevents both new and evolving virus, spyware and malware threats and vulnerabilities from gaining access to your network and its valuable applications or data assets by preventing and responding to today's fast-spreading attacks. Fortinet provides the industry's fastest response and global updates via the FortiGuard global distribution network. FortiGuard Antivirus Service employs the most advanced virus, spyware, and heuristic detection engines to provide comprehensive protection against all the content level threats.
Key Features & Benefits:
• Automated Content Updates: Keeps defenses up-to-date with the latest virus, spyware, and heuristic detection engines.
• Proactive Threat Library: Complete protection against all network and content threats.
• Simple Setup: Fast implementation with no ongoing overhead for true “set and forget” functionality.
• Two-Way Updates: Both Push and Pull updates provide the fastest possible update times.
• Device-based Licensing: No user-based licensing significantly lowers entry cost and ongoing maintenance costs year over year..

Fortinet's Intrusion Prevention Service:

Using FortiGuard Subscription services prevents both new and yet unknown threats and vulnerabilities from gaining access to your network and its valuable applications or data assets by preventing and responding to today's fast-spreading attacks.
Key Features & Benefits:
• Automated Updates: Keeps defenses up-to-date with the latest virus, spyware, and heuristic detection engines.
• Comprehensive Intrusion Prevention System (IPS) Library: Over 4000 IPS signatures and the latest anomaly inspection, deep packet inspection, full content inspection, and activity inspection engines proactively updated on a daily bases.
• Flexible Policies: Full control of all attack detection methods to suite the most demanding security applications.
• Two-Way Updates: Both Push and Pull updates provide the fastest possible update times.
• Device-based Licensing: Attractive pricing model eliminates budgeting complexity.

FortiGuard Antispam:

The FortiGuard Antispam Subscription Service on FortiGate or FortiMail systems dramatically reduces the amount of spam messages that corporate email servers process. The FortiGuard Antispam Service uses an IP address black list compiled from email captured by spam probes located around the world and sophisticated spam filtering tools. Spam probes are decoy email addresses purposely configured to attract spam and identify known spam sources to create the antispam IP address list. The FortiGuard Antispam Service is automated by Fortinet to provide constant monitoring and dynamic updates.
Key Features & Benefits:
• Dual Pass Detection Technology: Significantly reduces the volume of spam email at the perimeter before it enters the corporate network, significantly reducing email attacks and infections.
• Customizable Policies: Extreme flexibility with ability to set antispam filtering policies for each domain, group of users and users.
• Device-based Licensing: No per-user licensing costs results in significantly lower operational and capital cost when compared to other similar RBL type services.
• Simple Setup: Once enabled, FortiGuard Antispam Service is fully automatic and require no additional administration overhead.
• Flexible Deployment: FortiGuard Antispam Service is supported on FortiGate, FortiClient and FortiMail systems.

FortiGuard Web Filtering:

It is a hosted service designed to provide Web URL filtering for schools, libraries, government agencies, and enterprise businesses of all sizes. The FortiGuard Web Filtering solution consists of two parts, the FortiGuard Rating Server and the FortiGate multi-threat security system. The FortiGuard Rating Server is a master ratings database that consists of billions of web page addresses. The FortiGuard Web Filtering service can be activated on all FortiGate security systems to regulate and block access to harmful, inappropriate and dangerous websites which may contain Phishing attacks and/or malware such as spyware.
Key Features & Benefits:
• Granular Blocking & Filtering: Provides policy based access control based on catagories, website and pages.
• Comprehensive URL Database: With 75 categories, over 30 million rated websites and more than two billion web pages.
• Device-based Licensing: Eliminate per-user based licensing delivers lower TCO.
• FortiGate Integration: Fully integrates with all FortiGate appliances with automatic pull and push signature updates .
• Powered by Fortinet: Real-time updated from Fortinet Global Threats Research Team.

Hardware Support

• Upon receipt of a replacement Product, you shall return the defective Product to Fortinet in accordance with any “Return Material Authorization” procedures set forth in the Warranty and Return Policy. If Fortinet RMA center does not receive returned unit within 30 days after the issuance of the RMA number, then you will be charged to the credit card provided at the current list price of the unit.
• Under limited warranty and FortiCare 8x5 Support Plan, You are entitled return and replace of hardware and Fortinet will ship out the replacement unit within 3 days upon receiving the defective unit from you.
• Fortinet is not responsible for any delays in delivery related to export or customs regulations or processes.
• Fortinet shall not be required to provide Advanced Hardware Replacement hereunder to the extent that, at any time, a total of three (3) or more defective Product units are outstanding (a defective Product shall be “outstanding” if Fortinet has shipped a replacement unit to you and has not received the corresponding defective Product from you).
• After receiving the returned unit from you, RMA team of Fortinet will test the returned product. If the product is in good functional condition without any trouble found after verification, Fortinet will provide a notification letter to you with the detail information attached. If you receive three such notifications within any 12-month period, Fortinet will start to charge you RMA handling fee, which is $300 per unit, plus 25% of product list price, for each No Trouble Found unit from the returned units.

24X7 Phone Support:

• Telephone support available during the times applicable to your purchased FortiCare support plan as set forth in the chart above. In the even that a call cannot be answered immediately please leave a message and you will receive a telephone callback by the Fortinet technical support specialist within 15 minutes of your call during the Business Day. Under 24x7 FortiCare Support Plan all calls placed outside of the Business Day are only for critical issues and calls will be returned within 15 minutes.

Email Support

• Email support includes email responses within the next Business Day following receipt during the prior Business Day.